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FAQ

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  • Where is the water produced and processed?
    Bay-Bay Water is produced and processed in Georgia using natural Georgia Spring water and then distilled. Distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Our distilled water has a sterilization process removing both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.
  • Is Bay-Bay Water Distilled?
    Yes, Bay-Bay Water is 100% Distilled Water.
  • Are you sure your water really is distilled?
    Yes, our water is 100% Distilled. Our process is FDA compliant and it is regularly tested by third-party laboratories to verify the water's distillation purity. To be able to sell bottled distilled water you need a COA (Certificate of Analysis). Certifying that it has followed testing requirements for chemical and physical contaminants established by the U.S. FDA Quality Standards 21 CFR Section 165.110(b).
  • Since Bay-Bay water is distilled, is it sterile?"
    Sterile water is a water free from organic materials but is still not free from inorganic chemicals. Our distilled water has a sterilization process but removes both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.
  • Is Bay-Bay Water filtered trough .2 or .5 microns?
    Bay-Bay Water uses a 0.5 micron filter because it effectively removes a wide range of impurities, including sediment and certain bacteria, which is particularly important for ensuring the safety and cleanliness of water intended for babies. It's important to note that our distilled water has already undergone a thorough purification process. This process involves heating the water until it vaporizes, then condensing the vapor back into liquid form. This method naturally removes most contaminants, including minerals and microorganisms. The 0.5 micron filter is used as an additional step to ensure that any remaining impurities are captured, making the water extremely pure and safe for your baby. Thus, while smaller micron filters like 0.2 could theoretically filter out even smaller particles, they are not necessary in this context. The 0.5 micron filter strikes the right balance between efficiency and thoroughness, ensuring that the water is both clean and readily available without unnecessary delays or added costs.
  • Are there added minerals to Bay-Bay Water?
    No, Bay-Bay Water does not add any minerals to it’s water.
  • Why Doesn't Bay-Bay Water have added minerals?
    We don't add minerals to our water because this can change the balance of the minerals in the formula, and this can cause a child to overdose on minerals and vitamins. An overdose of minerals can cause health concerns for your child, especially in the gastrointestinal tract. This can cause nausea, abdominal pain, diarrhea, and vomiting. If you'd like to learn more about this topic read this blog: The Dangers of Using Tap Water for Baby Formula.
  • Does Bay-Bay Water have chlorine in it?
    No, Bay-Bay Water is 100% free of Chlorine, Fluoride, Pesticides, Minerals, Viruses, Mold, Fungi, Parasites, Bacteria, Lead, Chloramines, Mercury, Herbicides, Aluminum, Ammonia, Arsenic, Barium, Radium, Uranium, Silver, Selenium, Perchlorate, Cadmium, Nitrates, Nitrites, Copper, Chromium, and much more.
  • Why does Bay-Bay Water not contain added Fluoride?
    Bay-Bay Water does not contain any added fluoride to its water. Fluoride is good to help prevent tooth decay but can potentially be harmful if consumed.
  • Does Bay-Bay Water contain electrolytes?
    No, Bay-Bay Water does NOT contain electrolytes.
  • What is the pH level of Bay-Bay Water?
    Bay-Bay Water is neutral with a pH of 7, but once the bottle is opened it absorbs carbon dioxide from the atmosphere, it can slightly become a pH of 6 once opened. We do not add any chemicals like Soda ash (sodium carbonate) and sodium hydroxide to raise the pH of the water to near neutral. We prefer to leave it as nature intends it to be. Bay-Bay Water is produced and processed in Georgia using natural Georgia Springwater and then distilled.
  • What is the expiration / shelf life for Bay-Bay Water?
    The expiration / shelf life for Bay-Bay water is 3 years. On the bottle, you'll see a series of numbers. This series of numbers uses the Julian calendar. The first three digits will be in regards to what day of the year it was produced followed by the year it will expire. (Ex: September 9, 2024 would read 25224)
  • Does Bay-Bay distilled water contain less than 10 parts per million of non volatile residue?
    Yes, Bay-Bay Water contains less than 10 PPM of non volatile residue.
  • Is the water distilled by steam method?
    Yes, Bay-Bay Water distilled water is distilled by the steam method.
  • Does Bay-Bay Water use any copper pipes in the distillation process?
    No, Bay-Bay Water is distilled using stainless steel pipes.
  • What processes/distillation method is used to produce Bay-Bay Water?
    Bay-Bay Water is produced by the steam distillation methods and meets all of the requirements of distilled water following FDA compliance.
  • Where can I buy Bay-Bay Water?
    Bay-Bay Water can be purchased through either Amazon.com or Walmart.com
  • What makes Bay-Bay Water unique?
    Bay-Bay Water is the first portable distilled water. Conventielly packaged in packs of 12 or 24 16.9 oz bottles. 100% free of any harmful chemicals or contaminants.
  • Do you provide samples of your water?
    Sorry currently, we do not provide samples of Bay-Bay Water. We sell a 24 pack and a 12 pack of 16.9 oz. Bottles.
  • Do you also sell gallons?
    Currently, we do not sell in gallons.
  • Is this water sterile? Like, comparable to Enfamil and/or Similac sterile water?"
    Sterile water is a water free from organic materials but is still not free from inorganic chemicals. Our distilled water has a sterilization process but removes both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.
  • Is Bay-Bay Water vegan?
    Yes, distilled water is made by removing the minerals from the water. The process has nothing to do with animals.
  • Does Bay-Bay Water use Ozone Sterilization?
    Yes, we do use an ozone sterilization process when we first get the water from our spring, to sterilize the water to ensure it is free of bacteria and microorganisms prior to distillation. There is no need to worry at Bay-Bay Water safety is our number one priority and we follow FDA compliance procedures that's why we use ozone. Ozone is a naturally occurring gas that is used as an environmentally friendly disinfectant and dissipates within 24 hours. Using ozone is our preferred method of disinfection rather than using harmful chemicals like chlorine which can be left behind in the water. Below are two links to blogs that go more in-depth about the Ozonation of Water. https://atlas-scientific.com/blog/benefits-of-ozonated-water/ https://drinkheartwater.com/blog/ozone-water
  • Is there anything added to the water? How do you soften the water?
    No, we do not add any additives in our water. Our water is produced and processed in Georgia using natural Georgia Spring water. We first use an ozone sterilization process when we first get the water from our spring, to sterilize the water to ensure it is free of bacteria and microorganisms. Once our water has gone through the ozonation process it is then filtered by a .5 micron filter. Then our water is distilled, it undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. After the distillation process is over the water is filtered again to ensure a pure product. Our distilled water has a sterilization process removing both organic and inorganic contaminants in the water. Thus, our distilled water gives the purest form of drinking water on the planet. There is no need to worry at Bay-Bay Water safety is our number one priority and we follow FDA compliance procedures that's why we use ozone. Ozone is a naturally occurring gas that is used as an environmentally friendly disinfectant and dissipates within 24 hours. Using ozone is our preferred method of disinfection rather then using harmful chemicals like chlorine which can be left behind in the water.
  • Does Bay Bay Water contain any calcium chloride, sodium bicarbonate, and/or magnesium sulfate or anything else?
    Bay-Bay Water is produced by boiling water to produce water vapor, which is then cooled and condensed back into liquid form. This process removes impurities and minerals from the water, including calcium chloride, sodium bicarbonate, and magnesium sulfate, along with virtually all other substances. The result is very pure water. Thus, our distilled water does not contain calcium chloride, sodium bicarbonate, magnesium sulfate, or any other minerals or impurities. It's essentially just pure water (H2O) with no additional substances.
  • Can I use Bay-Bay Water to Mix with baby cereal?
    Yes, One of Bay-Bay Water’s main purposes is to mixed with baby cereal.
  • Can I use Bay-Bay Water to Mix with baby formula?
    Yes, One of Bay-Bay Water’s main purposes is to be mixed with baby formula.
  • Can I use Bay-Bay Water as a nasal flush?
    Yes, Bay-Bay Water is 100% safe to use with nasal flush. That is one of many uses for Bay-Bay Water, including mixing with formula.
  • Do I need to boil Bay-Bay Water before use?
    No, you do not need to boil Bay-Bay Water. Our water is distilled, distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Distilled water is the best type of bottled water for babies as it doesn’t contain added minerals and will not harm your baby. Parents can also use distilled water to mix baby formula and cereals that are safe for baby’s consumption.
  • Does Bay-Bay Water have to be refrigerated?
    No, but it is recommended to use Bay-Bay Water within 3 days after opening. Bottled water that has been continuously refrigerated will keep at best quality for about 4 to 6 days after opening. We also encourage proper hygiene during use to preserve quality.
  • How long can I use an opened bottle of water?
    Bay-Bay Water and most distilled water companies recommend using the water within 3 days after opening. We recommend this because once you open the water container multiple times contaminants can enter and remove the purification of the distilled water. Bottled water that has been continuously refrigerated will keep at best quality for about 4 to 6 days after opening. We also encourage proper hygiene during use to preserve quality.
  • Can I use Bay-Bay Water for my CPAP Machine?
    Yes, Bay-Bay Distilled Water will keep your CPAP Machine running smoothly and ensure you're getting the most out of your CPAP therapy. It will moisturize and soften your airway pressure and prevent bacteria from making its way into your sinuses and lungs.
  • Up to what age can Bay-Bay Water be consumed?
    Bay-Bay Water can be consumed by anyone of all ages, from babies to adults. We have happy parents and grandparents that enjoy drinking our water as well. Drinking distilled water is 100% safe to drink with a well-balanced diet. Distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Our distilled water has a sterilization process removing both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up. Bay-Bay Water is 100% free of Chlorine, Fluoride, Pesticides, Minerals, Viruses, Mold, Fungi, Parasites, Bacteria, Lead, Chloramines, Mercury, Herbicides, Aluminum, Ammonia, Arsenic, Barium, Radium, Uranium, Silver, Selenium, Perchlorate, Cadmium, Nitrates, Nitrites, Copper, Chromium, and much more
  • Can you drink Bay-Bay Water regularly?
    Bay-Bay Water can be consumed regularly. Drinking distilled water is 100% safe to drink with a well-balanced diet. Distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Our distilled water has a sterilization process removing both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up. Bay-Bay Water is 100% free of Chlorine, Fluoride, Pesticides, Minerals, Viruses, Mold, Fungi, Parasites, Bacteria, Lead, Chloramines, Mercury, Herbicides, Aluminum, Ammonia, Arsenic, Barium, Radium, Uranium, Silver, Selenium, Perchlorate, Cadmium, Nitrates, Nitrites, Copper, Chromium, and much more
  • What type of plastic is Bay-Bay Water Bottles made of?
    We understand the importance of ensuring that all materials used in our products, especially those intended for babies, are safe and free from harmful substances. Our bottles are indeed BPA-free, as we are committed to providing products that not only meet but exceed safety standards. Our bottles are made from high-quality polyethylene terephthalate (PET), identified by the recycling code #1. PET is widely recognized for its safety and is commonly used in food and beverage containers because it is non-toxic, does not contain phthalates, and does not contain bisphenol-A (BPA). It is resistant to heat and does not leach harmful chemicals when exposed to hot temperatures, making it a safer choice for storing liquids intended for consumption, especially by infants. Our plastic bottles go through a sterile Ozone rinse before being filled with our water. This Ozone rinse ensures any bacteria, viruses, spores, algae, and plastic-by-products are not present before filling. Furthermore, our bottles are proudly made in the USA and are 100% recyclable. This commitment not only reflects our dedication to the health and well-being of our customers and their loved ones but also our responsibility towards the environment.
  • Is the bottle BPA free?
    Our bottles are indeed BPA-free, as we are committed to providing products that not only meet but exceed safety standards. Our bottles are made from high-quality polyethylene terephthalate (PET), identified by the recycling code #1. PET is widely recognized for its safety and is commonly used in food and beverage containers because it is non-toxic, does not contain phthalates, and does not contain bisphenol-A (BPA). It is resistant to heat and does not leach harmful chemicals when exposed to hot temperatures, making it a safer choice for storing liquids intended for consumption, especially by infants. Our plastic bottles go through a sterile Ozone rinse before being filled with our water. This Ozone rinse ensures any bacteria, viruses, spores, algae, and plastic-by-products are not present before filling. Furthermore, our bottles are proudly made in the USA and are 100% recyclable. This commitment not only reflects our dedication to the health and well-being of our customers and their loved ones but also our responsibility towards the environment.
  • Are the bottles and water produced in the United States?
    Yes, The water and bottle used in Bay-Bay Water is proudly made in the US!
  • Whats the recycling code for Bay-Bay Water bottles?
    Our plastic bottle identification number is (1 PETE). Our bottles are also non-toxic, BPA-free, has no phthalates, and no bisphenol-A. Our bottles are proudly made in the USA and are 100% recyclable.
  • Where do I find the lot number on my bottles of water?
    The lot number can be found on the bottle under the label. The shelf life for Bay-Bay water is 3 years. On the bottle, you'll see a series of numbers. This series of numbers uses the Julian calendar. The first three digits will be in regards to what day of the year it was produced followed by the year it will expire. (Ex: September 9, 2024 would read 25224)
  • Can you reuse the bottles?
    No, it is not recommended because our bottles are sterilized before it is filled with our distilled water. Once you open the distilled water bottle it is recommended to use it within 3 days. Most distilled water companies recommend this because once you open the water container contaminants can enter and remove the purification of the distilled water. If you reuse the bottles it removes the sterilization environment that we created before we fill them with our distilled water.
  • How Can I Tell if the Item I Want Is in Stock or on Back Order?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/outofstock Walmart.com/outofstock
  • What forms of Payment Do you accept?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/paymentmethod Walmart.com/paymentmethod
  • Do you accept credit/debit cards from outside the United States?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/paymentmethods Walmart.com/paymentmethods
  • When Do You Actually Charge Someone's Credit/debit Card for an Order? (Upon Order or Upon Shipment?)
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/payments Walmart.com/payments
  • What is your Refund Policy?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/refund Walmart.com/refund
  • I Ordered a Product and Had It Shipped to an Incorrect Address. Can I Stop the Shipment?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/cancelorder Walamrt.com/cancelorder
  • What if My Shipping and Billing Address Are Different?
    Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly.

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