FAQ

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Product Questions

Why does Bay-Bay Water not contain added Fluoride?


Bay-Bay Water does not contain any added fluoride to its water. Fluoride is good to help prevent tooth decay but can potentially be harmful if consumed.




What makes Bay-Bay Water unique?


Bay-Bay Water is the first portable distilled water. Conventielly packaged in packs of 12 or 24 16.9 oz bottles. 100% free of any harmful chemicals or contaminants.




Are there added minerals to Bay-Bay Water?


No, Bay-Bay Water does not add any minerals to it’s water.




Since Bay-Bay water is distilled, is it sterile?


Sterile water is a water free from organic materials but is still not free from inorganic chemicals. Our distilled water has a sterilization process but removes both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.




Does Bay-Bay Water contain electrolytes?


No, Bay-Bay Water does NOT contain electrolytes.




Where can I buy Bay-Bay Water?


Bay-Bay Water can be purchased through either Amazon.com or Walmart.com




Is Bay-Bay Water Distilled?


Yes, Bay-Bay Water is 100% Distilled Water.




What is the pH level of Bay-Bay Water?


Bay-Bay Water is neutral with a pH of 7, but once the bottle is opened it absorbs carbon dioxide from the atmosphere, it's actually slightly acidic with a pH of 6. We do not add any chemicals like Soda ash (sodium carbonate) and sodium hydroxide to raise the pH of the water to near neutral. We prefer to leave it as nature intends it to be. Bay-Bay Water is produced and processed in Georgia using natural Georgia Springwater and then distilled.




Are you sure your water really is distilled?


Yes, our water is 100% Distilled. Our process is FDA compliant and it is regularly tested by third-party laboratories to verify the water's distillation purity. To be able to sell bottled distilled water you need a COA (Certificate of Analysis). Certifying that it has followed testing requirements for chemical and physical contaminants established by the U.S. FDA Quality Standards 21 CFR Section 165.110(b).




Does Bay-Bay Water have chlorine in it?


No, Bay-Bay Water is 100% free of Chlorine, Fluoride, Pesticides, Minerals, Viruses, Mold, Fungi, Parasites, Bacteria, Lead, Chloramines, Mercury, Herbicides, Aluminum, Ammonia, Arsenic, Barium, Radium, Uranium, Silver, Selenium, Perchlorate, Cadmium, Nitrates, Nitrites, Copper, Chromium, and much more.




Can you drink Bay-Bay Water regularly?


Yes, Bay-Bay Water is 100% safe to drink by itself by babies and adults.




Where is the water produced and processed?


Bay-Bay Water is produced and processed in Georgia using natural Georgia Spring water and then distilled. Distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Our distilled water has a sterilization process removing both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.




Do you provide samples of your water?


Sorry currently, we do not provide samples of Bay-Bay Water. We sell a 24 pack and a 12 pack of 16.9 oz. Bottles.




Do you also sell gallons?


Currently, we do not sell in gallons.




Is this water sterile? Like, comparable to Enfamil and/or Similac sterile water?


Sterile water is a water free from organic materials but is still not free from inorganic chemicals. Our distilled water has a sterilization process but removes both organic and inorganic contaminants in the water. Thus, our distilled water gives a pure form of water. We also sterilize every bottle before filling them up.




Is Bay-Bay Water vegan?


Yes, distilled water is made by removing the minerals from the water. The process has nothing to do with animals.




What is the shelf life for Bay-Bay Water?


The shelf life for Bay-Bay water is 3 years. On the bottle, you'll see a series of numbers. This series of numbers uses the Julian calendar. The first three digits will be in regards to what day of the year it was produced followed by the year it will expire. (Ex: June 20, 2021 would read 17124)




Does Bay-Bay distilled water contain less than 10 parts per million of non volatile residue?


Yes, Bay-Bay Water contains less than 10 PPM of non volatile residue.




Is the water distilled by steam method?


Yes, Bay-Bay Water distilled water is distilled by the steam method.




Does Bay-Bay Water use any copper pipes in the distillation process?


No, Bay-Bay Water is distilled using stainless steel pipes.




What processes/distillation method is used to produce Bay-Bay Water?


Bay-Bay Water is produced by the steam distillation methods and meets all of the requirements of distilled water following FDA compliance.




Is Bay-Bay Water filtered trough .2 or .5 microns?


Bay-Bay Water is filtered through a .5 micron filter.




Why Doesn't Bay-Bay Water have added minerals?


We don't add minerals to our water because this can change the balance of the minerals in the formula, and this can cause a child to overdose on minerals and vitamins. An overdose of minerals can cause health concerns for your child, especially in the gastrointestinal tract. This can cause nausea, abdominal pain, diarrhea, and vomiting. If you'd like to learn more about this topic read this blog: The Dangers of Using Tap Water for Baby Formula.





Usage

Does Bay-Bay Water have to be refrigerated?


No, but it is recommended to use Bay-Bay Water after 3 days of opening. Bottled water that has been continuously refrigerated will keep at best quality for about 4 to 6 days after opening. We also encourage proper hygiene during use to preserve quality.




Do I need to boil Bay-Bay Water before use?


No, you do not need to boil Bay-Bay Water. Our water is distilled, distilled water is the purest form of drinking water on the planet. It undergoes a process of purification that occurs by boiling water into vapor and condensing it back into a liquid form. Distilled water is the best type of bottled water for babies as it doesn’t contain added minerals and will not harm your baby. Parents can also use distilled water to mix baby formula and cereals that are safe for baby’s consumption.




Can I use Bay-Bay Water to Mix with baby cereal?


Yes, One of Bay-Bay Water’s main purposes is to mixed with baby cereal.




Can I use Bay-Bay Water to Mix with baby formula?


Yes, One of Bay-Bay Water’s main purposes is to be mixed with baby formula.




How long can I use an opened bottle of water?


Bay-Bay Water and all distilled water companies recommend using the water 3-days after opening. All distilled water companies recommend this because once you open the water container multiple times contaminants can enter and remove the purification of the distilled water. Bottled water that has been continuously refrigerated will keep at best quality for about 4 to 6 days after opening.




Can I use Bay-Bay Water as a nasal flush?


Yes, Bay-Bay Water is 100% safe to use with nasal flush. That is one of many uses for Bay-Bay Water, including mixing with formula.





Payment & Refunds

What forms of Payment Do you accept?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/paymentmethod Walmart.com/paymentmethod




How Can I Tell if the Item I Want Is in Stock or on Back Order?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/outofstock Walmart.com/outofstock




When Do You Actually Charge Someone's Credit/debit Card for an Order? (Upon Order or Upon Shipment?)


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/payments Walmart.com/payments




What is your Refund Policy?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/refund Walmart.com/refund




Do you accept credit/debit cards from outside the United States?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/paymentmethods Walmart.com/paymentmethods





Shipping

What if My Shipping and Billing Address Are Different?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly.




I Ordered a Product and Had It Shipped to an Incorrect Address. Can I Stop the Shipment?


Bay-Bay water is currently exclusively sold on Amazon.com and Walmart.com. To get further information about your question, please check out their websites directly. Amazon.com/cancelorder Walamrt.com/cancelorder





Bottle Information

Is the bottle BPA free?


Yes, Bay-Bay Water uses 100% BPA free plastic. Our plastic bottles go through a sterile Ozone rinse before being filled with our water. This Ozone rinse ensures any bacteria, viruses, spores, algae, and plastic-by-products are not present before filling.




Are the bottles and water produced in the United States?


Yes, The water and bottle used in Bay-Bay Water is proudly made in the US!




Where do I find the lot number on my bottles of water?


The lot number can be found on the front of the bottle under the label.




Whats the recycling code for Bay-Bay Water bottles?


Our plastic bottle identification number is (1 PETE). Our bottles are also non-toxic, BPA-free, has no phthalates, and no bisphenol-A. Our bottles are proudly made in the USA and are 100% recyclable.




Can you reuse the bottles?


No, it is not recommended because our bottles are sterilized before it is filled with our distilled water. Once you open the distilled water bottle it is recommended to use it within 3 days. Most distilled water companies recommend this because once you open the water container contaminants can enter and remove the purification of the distilled water. If you reuse the bottles it removes the sterilization environment that we created before we fill them with our distilled water.





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